Jaguar Land Rover NA
Senior UX Copywriter (Information Technology)
The Jaguar Land Rover Portland Infotainment Engineering team mission is to improve the user experience across a range of features within JLR automobiles, centered on the In Vehicle Infotainment (IVI) system. This includes designing and developing IVI and surrounding experiences based on an intimate understanding of consumer electronics, apps and web concepts and the automotive context.
Key functions of the User Experience team include:
● Rapid iteration and development of concepts to create fantastic user-centric graphical designs that exceed ever-increasing standards for automotive infotainment.
● Working with JLR engineering and development partners to implement designs, in order to preserve the design intent, quality and usability.
● Collaborating with tech incubator partner companies to create new concepts and support their brand and product development.
The Senior UX Text Writer is an experienced copywriter who is skilled at providing estimates and managing his/her own workload. Senior writers communicate frequently with partners in Jaguar Land Rover UK and must be able to gather requirements, understand technical constraints and collect actionable feedback.
Main Responsibilities
● Create glossaries and verbal style guides for clarity and tone
● Write new copy for new concepts
● Revisit existing product copy to refine user communications
● Coach UX Designers into producing user-friendly digital UI text
● Decisively choose solutions from the range of possibilities and defend those choices with minimal creative direction
● Understand customer needs and user requirements by consuming existing research and commissioning new studies
● Communicate standards and editorial decisions to colleagues and stakeholders and capture, prioritize and incorporate feedback
● Collaborate with usability researchers to validate designs using qualitative and quantitative research techniques, including creation of and comparison to benchmarks. Recommend alternative methods and clearly define expected types of results.
● Partner with software developers during planning and production phases to ensure technical feasibility and quality of implementation
● Supervise creation of tools to improve translation and text-editing workflows
● Understand and adhere to automotive-specific compliance requirements and automotive industry standards
Perform other duties as required
Essential Experience
Education- Bachelor's Equivalent and 3-5+ years of experience in the following:
● User Centered Design approaches
● Supervising localization and translation of interface text
● Authoring technical documentation
● Authoring brand or tone style guides for writers
● Editing copy
● Commissioning and analyzing user studies
● Writing for complex user experiences with proven delivery
Desirable Experience
● Development of user experiences in automotive context
● Experience designing for embedded devices/electronics
● Experience with targeting government compliance
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Jaguar Land Rover North America, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other characteristic protected by law. In addition to federal law requirements, Jaguar Land Rover North America, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.