Business Analyst III, Leasing Strategy and Optimization (Information Technology)
Position Title: Business Analyst III, Leasing Strategy and Optimization (P3)
Company Summary
Crown Castle is the nation's largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we're the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the S&P 500, and one of the largest Real Estate Investment Trusts in the US, with an enterprise value of ~$100B.
We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we're an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.
Role
The Business Analyst III, Leasing Strategy and Optimization will work with in Site Optimization, Assessment, and Readiness collaboratively with cross-functional team members to gather, analyze, compile, and assess data related to current site conditions. These responsibilities and deliverables should lead to business insights and enhance operational and customer analytics, leading to increased revenue and greater efficiencies.
Responsibilities
- Process and project manage Site Assessment Requests from Commercial Sales team
- Guide Commercial Sales by compiling and utilizing asset, real estate, and customer specific data to provide feedback and solutions
- Analyze Commercial Sales, Project Delivery, and other Functional Team needs, identify risks and acceptable solutions to business problems
- Leads the process of examining, interpreting, and presenting solutions to Commercial Sales
- Play a key role in providing predictive and prescriptive analytics to the organization, leading and engaging partnership with Commercial Sales
- Extract and analyze large amounts of complex data and investigates and researches anomalies, makes recommendations on resolution around anomalies
- Adhere to sound data-governance and forward-looking data visualization
- Collaborate and consult on automation of Site Assessment process and its connection to Tower Order and Data Governance
- Collaborate with Site Optimization Assessment & Readiness (SOAR) leadership to provide feedback around performance of Functional Teams, Tower Order, Data Governance, Project Delivery, and Commercial Sales
- Curate and facilitate individual and team training on systems and processes for SOAR, Commercial Sales, Project Delivery, and other Functional Teams
- Collaboration with SOAR leadership to promote site assessment products and solutions to Commercial Sales
Expectations
- Excellent communication skills, and the ability to interface effectively with all levels of the organization, including senior management teams
- Knowledge of CCISites, Excel, Microsoft Power Applications, Microsoft Teams, SharePoint
- Knowledge and application of Project Management principles
- Demonstrated ability to recognize problems and recommend solutions, leveraging strong analytical and problem-solving skills
- Collaborative and data driven with strong analytical and technical skills
- Ability to continuously prioritize long-term plans with short-term urgent response needs
- Creative and innovative thinker with an ability to translate large, complex data into simple, actionable recommendations
- Ability to influence conversations and work through building of relationships, thoughtful framing of issues, and building influence through excellent work
- A constant example of modeling Crown's PURPLE values
Education/Certifications
- Bachelor's degree in Statistics, Business Analytics, Business Administration, or related field
Experience/Minimum Requirements
- Five (5)+ years' of work experience with a proven data and analytical-driven mindset and track record for analyzing moderately complex problems and synthesizing insights into actionable recommendations
- Five (5)+ years' of wireless/tower industry experience within data analytics and/or project management preferred
- Demonstrated ability to prioritize, organize and work effectively on multiple complex requests/projects in a deadline-driven environment
- Expertise with Microsoft Excel, visualization tools (e.g., Power BI) required
- Strong experience with data mining principles and tools, including knowledge of predictive analytics and mapping required
Organizational Relationship
Reports to: Program Manager
Title(s) of direct reports (if applicable): N/A
Working Conditions: This role falls into our hybrid work model working in your assigned office approximately 60% of the time (3 days per week) and where you do your best work 40% (2 days per week).
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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