ZEALANDIA HOLDING COMPANY
Guest Service Representative (Administrative)
LaTour Hotels and Resorts, Inc., is now hiring for a Guest Service Representative at our Kona Billfisher property in Kona, Hawaii! LHR is an EOE!
The Guest Service Representative (GSR) establishes a positive rapport with guests and provides excellent guest services from the first greeting through check-out. This position helps to ensure that guests feel welcome, that their needs are met, and that their questions/problems are resolved quickly and appropriately.
The GSR may also:
LHR's Core Competencies
Knowledge & Skills
Next to each activity insert N, O, F, or C based on the job requirements.
N (Not Applicable)
Activity is not applicable to this occupation.
Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs./day)
Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day)
Occupation requires this activity more than 66% of the time (5.5+ hrs./day)
Handling / Fingering
Reach Above Shoulder
Squat or Kneel
10 lbs. or less
Over 100 lbs.
12 lbs. or less
The GSR works in a typical front office setting, with many distractions. This position may be scheduled for any shift, including weekends and holidays.