Fred Beans Holdings, Inc
Call Center Manager (Maintenance)
Manage Appointment Coordinators and their schedules
Hire and Train Appointment Coordinators
Monitor calls, texts, and chat systems
Collect and organize data for reporting and follow up purposes
Ensure Appointment coordinators achieve proper appointment show ratios
Achieve above minimum standards for each service location
Monitor websites for anomalies and accuracy
Establish relationships with our Vendors to achieve set goals
Provide the best communication/ service experience with customers through phone, email and text
Benefits
Top industry training and support
Salary plus bonus- no limit to your earnings
Five-day workweek- never Sundays
Company matching 401k up to 8%
Full Health Benefits including Dental and Vision
Life and Disability Insurance
Multiple Opportunities for advancement in Company
Equal Opportunity Employer
Drug Free Workplace
Pet Insurance
Paid Vacation and Personal Time off
Healthy Living Program