The American College of Financial Services
Content Developer (Information Technology)
A Content Developer is a mid-level exempt professional position that is a problem solver, with strong communication, consulting, coaching, project management, user experience, and instructional design and development skills. A Content Developer consults with faculty, designers and developers, digital media, and SMEs leading them to implement a learning vision, with a clearly defined roadmap, bringing together the user experience through the application of appropriate learning strategies, authoring tools, learning platforms, and learning content into a form that is easy to use, scalable and delivers a great learner experience. The Content Developer manages content design and development projects and project teams, overseeing contractors, developing courses, collaborating with internal and external Subject Matter Experts (SME) to create content and ensure quality, collaborating with other departments such as digital media, library, etc., and assists the Director with creating policies and procedures for programs that are compliant with local, state and federal requirements and regulations. Responsibilities may also include assessing the need for new programs based on demand and research efforts.
Master's degree required
Minimum 5-7 years of successful experience in a complex college or corporate environment preferred with prior e-learning design and development experience required.
Strong instructional design, development, and product creation skills required.
Experience with Brightspace platform, Adobe authoring tools, Articulate authoring tools, EdApp authoring tools is a plus, but not required.
Experience designing and developing applications for deployment on a mobile device preferred.
Experience designing and developing micro learning and/or e-learning is required.
Knowledge of 508, FERPA, and other relevant compliance standards is a plus, but not required.
Should have strong analytical and problem-solving skills with superior interpersonal and organizational skills to work effectively in a dynamic, cross cultural environment.
Experience resolving conflict(s).
Excellent written and oral communication skills.
Proficiency in MS Office Suite including MS Excel, and product design and development software.
Knowledge of the latest instructional and technological developments in higher education preferred
Must possess strong analytical and problem-solving skills with superior interpersonal and organizational skills to work effectively in a dynamic, cross cultural environment
Excellent oral and written communication skills in English
Strong project management skills.
Strong organizational and analytical skills.
Strong instructional design and development skills.
Able to communicate effectively
Excellent grammar and writing skills
Establish and maintain effective professional working relationships
Ability to effectively present information and respond to questions from a variety of constituencies
Excellent customer service skills
Ability to anticipate problems, exercise good judgment, and develop and apply solutions effectively
Coordinate multiple activities simultaneously and be able to prioritize
Ability to make decisions/work both independently and as a member of a team
The American College is an equal opportunity employer and welcomes applications from all qualified individuals. We administer all phases of employment activity without regard to race, color, national origin, religion, age, gender, sexual orientation, marital, disability, military, or veteran status.