Zingerman's Delicatessen, Inc.
Deli Catering Event Server (Finance)
We are screening everyone who comes to work each day for symptoms.
All staff members wear masks at all times while on shift (except when actively eating or drinking on break)
We practice social distancing of a minimum of 6 feet from each other
Our occasional Event Staff are responsible for meeting and exceeding the expectations of all guests. They assist in the serving, setting up, clearing and bussing, maintaining displays and cleaning up of all catering functions, both at Cornman Farms and off-site. This is a fast paced position that will involve constant customer interaction and requires the ability to carry large, heavy trays on a continuous basis throughout a shift.
Performance expectations - Essential Functions:
Serves food and beverages carrying large, heavy trays
Loads and unloads vehicles with equipment and food
Sets up and tears down events including tables, chairs, place settings, linens, buffets
Stocks and replenishes food stations/buffet tables
Busses tables and works to keep guest spaces clean and tidy
Sets up and maintains the scullery station
Keeps all workspaces clean, organized and sanitized
Creates and maintains banquet displays as needed, according to Zingerman's Look & Feel standards
Gives exceptional service to all customers at our events
Responds quickly to requests from guests, co-workers, supervisors and managers while being accurate, polite and enthusiastic
Maintains a professional image at all times through actions and appearance
Conducts all business in accordance with Zingerman's Guiding Principles and Bottom Lines
Is timely and accurate in completing all assigned responsibilities and training requirements
Constantly seeks education on all Zingerman's Catering products
The Success Patterns for this position are:
Serving experience is preferred, but will train the right individual
Has a valid driver's license with a good driving record
Has a flexible schedule with an ability to sometimes work shifts on short notice
Is able to follow directions in the moment, under time pressure, with a smile
Can work long shifts that require standing/walking/bending throughout shift
Can lift and carry to 50 lbs.
Has excellent communication skills
Has the ability to handle multiple tasks at one time and stay focused
Stays well organized with a strong attention to detail
Has reliable transportation
Successful Candidates will have the following Personal Characteristics:
Has a reputation for giving great service to guests and co-workers
Is passionate about great food and great service
Is self-motivated, but is also comfortable asking for help
Has strong interpersonal skills
Is good at problem solving
Works very effectively as part of a team
Works with a sense of urgency when necessary