ESSENTIAL DUTIES: · Maintain patient accounts · Process and submit insurance claims. · Process insurance and patient payments. · Monitor and follow-up on outstanding claims in order to have them processed in a timely manner. · Handle in-coming and return calls from patients regarding account inquiries and problems. · Send information as requested by insurance companies such as x-rays, charting, narratives, and other documentation for processing the claim when applicable. · Correspond with insurance companies to resolve payment delays, requests for additional information, or to discuss any other issues regarding insurance processing. · Assist with educating staff on changes with coding and insurance billing. · General office duties that are needed to keep the billing department and practice running on a daily basis. · Performs other duties as assigned