Crown Castle
Manager Service Delivery - Fiber (Administrative)
Company Summary
At Crown Castle, we work around the country to build and maintain the infrastructure behind the world's most revolutionary technologies. Our portfolio of communications infrastructure (towers, small cells, fiber) connects cities and communities to essential data, technology, and wireless service—bringing information, ideas and innovations to the people and businesses that need them. As the nation's largest provider of communications infrastructure and with more than 5,000 employees across the country, we've been building the connections that people depend on for 25 years. Crown Castle is an S&P 500 company and one of the largest Real Estate Investment Trusts in the United States with an enterprise value of approximately $70 billion.
Position Title: Manager Service Delivery - Fiber - 7E
Position Summary
The Manager of Service Delivery will be responsible for directing the overall performance of fiber deployment projects within a region, nationally or both. The Manager of Service Delivery will oversee a team of capable and skilled project managers. For all projects being managed by their respective project managers, the Manager of Service Delivery is responsible for ensuring that Crown's financial objectives are met and that Crown Castle's execution relative to external customer expectations and internal key performance metrics are achieved.
Essential Job Functions
Education/Certifications
Experience/Minimum Requirements
Other Skills/Abilities
Organizational Relationship
Reports to: National Manager, Service Delivery - Fiber or Director, Service Delivery - Fiber
Title(s) of direct reports: SD Lead Project Manager – Fiber, SD Project Manager – Fiber, SD Associate Project Manager – Fiber, SD Project Coordinator - Fiber
Working Conditions: Works in a normal office setting with no exposure to adverse environmental conditions 80% of the time. Required travel to project sites with exposure to heavy equipment and environmental conditions less than 20% of the time.
Additional Information: N/A