Nurse Clinical Advisor (Case Manager) - Ambulatory Clinics (Education)
In this role, the Case Manager is a resource to unlicensed Care Coordinators embedded and remotely supporting in the Primary Care Clinics and performs complex care coordination for high risk patients. The RN Clinical Advisor uses the nursing process to identify and advocate for patient issues. Work collaboratively with the patient, Faculty Practice Group, community resources, other providers, managed care operations, the UCLA Health System, and health plans to implement, identify, coordinate, and monitor options and services to meet at-risk patients' healthcare needs. The RN Clinical Advisor aims to foster continuity of care and reduce unnecessary utilization of healthcare services by coordinating and providing health services to meet individuals' health needs. By connecting key individuals involved in the care of the patient and decreasing fragmentation and duplication of care, the RN Clinical Advisor is able to enhance the quality and cost effectiveness of the care that is delivered in the outpatient setting.
Current unrestricted RN license in the state of California.
BSN degree required.
Minimum 2 years of experience. RN Case Manager (inpatient or outpatient) experience strongly preferred.
Must have strong problem solving skills.
Ability to analyze problems and formulate plans, solutions and a course of action given changing circumstances.
Excellent organizational and time management skills, including the ability to handle multiple conflicting priorities simultaneously. Strong ability to prioritize.
Demonstrate proficiency in computer skills such as Windows computer function, computer navigation, and ability to use computerized patient care systems.
Competence in navigating the internet/intranet and use of browser software such as Microsoft Explorer and applications such as Excel, Word, and PowerPoint.
Excellent interpersonal, verbal and written communication skills.Ability to articulate clinical and non-clinical information to individuals of all levels of understanding.
Ability to be flexible and work according to availability of office personnel, patient and resources required to coordinate care of patient.
UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.