Goodwill of Southwestern Pennsylvania
Service Coordinator (Administrative)
Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes' list of America's “Most Inspiring Companies”.
We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill. You can help. We can show you how.
The Goodwill EARN/Work Ready holistic program identifies ways to serve the entire family through multigenerational activities. The Service Coordinator is the main point of contact and support for Goodwill EARN & Work Ready participants. This position will provide strength-based, holistic case management services related to all aspects of a participant's life, including assessing family strengths and barriers, goal planning, service coordination, and support accessing resources and referrals. The Service Coordinator will collaborate with the EARN/ Work Ready team to ensure participants receive services that best meet their needs.
Duties will also include but are not limited to:
External Hiring Range: $37,960.00 up to $39,478.40/year
Schedule: Hybrid schedule some flexibility to work remote. Monday through Friday (8:00 a.m. – 4:00 p.m.) Schedule can vary depending on department needs.
Travel: Some local travel will be required
Required Experience: Experience in any customer service and/or administrative related job, required.
Experience locating resources and services for diverse populations, to include some or all of the following: Goal Planning, supporting clients with issues related to poverty, childcare, transportation, food and housing insecurity, basic needs, unemployment, underemployment, criminal backgrounds, mental health and D&A issues, ID/DD, preferred.