Beacon Health Systems
Medical Staff Professional Practice Evaluation Coordinator (Finance)
Reports to Manager, Medical Staff Services. Manages the Focused Professional Practice Evaluation (FPPE) and Ongoing Professional Practice Evaluation (OPPE) for all practitioners privileged through the Medical Staff Process. Leads Medical Staff Leadership in determining department quality indicators. Assures clinical appraisal and hospital activity components of medical staff credentialing process are complete for completion of initial FPPE and at reappointment. Serves as a subject matter expert regarding Peer Review laws, applicable accreditation standards, and Medical Staff Fair Hearing procedures. Serves the Medical Staff Services Department as a clinical resource. Work Duties also include various administrative responsibilities.
MISSION & VISION
Mission: To enhance the physical, mental and emotional well-being of the communities we serve as the community's provider of outstanding quality, superior value and comprehensive health care services.
Vision: Our vision is to achieve:
Education and Experience
The knowledge, skills, and abilities as indicated below are normally acquired through the successful completion of a registered nursing program. A minimum of 3 to 5 years of job-related experience is required. Experience in Medical Records, Medical staff affairs office, or quality review is preferred.
Knowledge & Skills
The below statements are intended to describe the essential job functions and level of work performed by individuals assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by the personnel occupying this position.
1. Coordinates Manages the Focused Professional Practice Evaluation (FPPE) Process
Patient/Customer Centered
Anticipates and takes proactive steps to ensure customer's needs are met
Places courtesy and service above routine and goes beyond customer expectations
Keeps patient/work environment neat and clean
Understands and applies job-related aspects of patient safety and identifies, reports and corrects safety concerns as quickly as possible
Respect
Keeps others well informed
Practices active listening
Develops and maintains positive working relationships
Uses problem solving techniques to resolve issues and makes decisions within personal sphere of influence
Seeks to understand patient's experience
Integrity
Demonstrates integrity and strong business ethics
Utilizes time and resources in a prudent manner
Strives to continually improve department processes and services
Projects professional image through enthusiasm towards work, behavior and appearance
Compassion
Demonstrates Beacon values verbally and through actions
Displays and exhibits caring behaviors with each interaction
Demonstrates self-awareness and sensitivity to the perceptions of others
Listens carefully to input and concerns and takes appropriate action
Interacts with dissatisfied customers in a calm, respectful manner and seeks resolutions
Trust
Maintains confidentiality at all times
Fosters a sense of trust and collaboration among associates
Verbal and written communications are clear and effective
Responds to change in a positive manner
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements: