Area Sales and Service Associate, Cardiac Rhythm Heart Failure - Southwest (Finance)

Bring your sales talents to a leader in medical technology and healthcare solutions. Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives.

CAREERS THAT CHANGE LIVES - POSITION DESCRIPTION:

Provide Cardiac Rhythm Heart Failure (CRHF) service and sales support.

CRHF seeks candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice, and taking action..

A DAY IN THE LIFE: POSITION RESPONSIBILITIES:

Technical Support:

• Complete clinical/technical training
• Represents Medtronic during surgeries and implants of products to provide troubleshooting and other technical assistance.
• Provides technical support with device reprogramming, follow-ups and trouble-shooting in hospitals and clinics.
• Provides on call support as needed for surgeries, device reprogramming, troubleshooting, follow-up enrollments, etc. on evenings and weekends.

2. Educational Support:

• Educates physicians and allied healthcare professionals on technical matters relating to our products and therapies
• Provides training and resources for allied healthcare professionals to enable them to conduct training for their personnel ("train the trainer").

3. Sales Support:

• Completes sales training process
• During/following cases:
• Completes necessary documentation (e.g., implant registration, salesforce.com, mStar) and phone calls (customer service).
• Updates sales representatives concerning cases. Immediately notifies representatives regarding issues or problems requiring follow-up.
• Serves as effective Medtronic representative to physicians and support staff regarding Medtronic products, service and support.
• Manages inventories (consignment, trunk and district office, loaner products) and provides support with rotation and delivery to optimize customer service and efficiency.
• Promotes Carelink enrollments at time of implants.
• Requests and obtains purchase orders after implants per district guidelines.
• Conducts regular unsolicited calls to hospitals or clinics.
• Maintains current knowledge regarding Medtronic therapies, programs, products, services and competitive products.
• Maintains open, effective communication with all Medtronic personnel and customers.

4. Sales responsibilities for specified accounts per District Manager assignment

5. Performs other related duties as assigned.

MUST HAVE: BASIC QUALIFICATIONS:

IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASIC QUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME

• Bachelor's degree
• 2+ years of work experience

NICE TO HAVE: DESIRED/PREFERRED QUALIFICATIONS:

• B.A./B.S. Degree in nursing, cardiovascular, life sciences, engineering or technical discipline
• Previous sales experience
• Work experience in technical field, engineering, hospital/clinic or sales
• Proven track record with technical or sales assignments
• Ability to work with many different customers from varying backgrounds

PHYSICAL JOB REQUIREMENTS:

• The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Frequent required travel to customer clinics, hospitals and offsite meetings. While performing the duties of this job, the employee is regularly required to be independently mobile

Work and Travel Requirements

• Available/willing to work/travel weekends and evenings
• This position requires on-call time
• Continuous verbal and written communication
• Ability to transport product/equipment from car to hospital
• Sitting, standing and/or walking for up to eight plus hours per day
• Environmental exposures include eye protection, infectious disease and radiation
• Ability to travel extensively with ease (approx. 10% of time)
• Must be able to drive approximately 80% of the time within assigned territory
• Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application

ABOUT MEDTRONIC

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.