Ascend Learning, Inc.
Client Service Consultant (Personal Services)
Ascend Learning; LLC (www.ascendlearning.com) is a leading provider of technology-based educational, curriculum and assessment solutions for high-growth careers in a range of industries, including healthcare, fitness and wellness, and insurance and financial services. We provide outcomes-based solutions aimed at helping people enter, sustain and succeed in their chosen fields. Ascend employs more than 1,000 employees, with headquarters in Burlington, Mass., and offices in Kansas City metro, Phoenix metro, Minneapolis-St. Paul, Walnut Creek, California, Ann Arbor, Michigan, New York, and the U.K.
A division of Ascend Learning; MedHub, sells and supports two medical education management solutions: MedHub and E*Value. Both were developed to enhance institutional oversight, improve educational outcomes, reduce redundant administrative effort, and mitigate institutional risk and liability. MedHub specifically uses a logical, novel and intuitive workflow process to manage many critical functions that drive program and institutional accreditation, physician training, Medicare reimbursement, affiliated institutional billing and many other tasks. MedHub was specifically designed for the extremely demanding requirements of large complex teaching hospitals with many training programs, hundreds of trainees, multiple affiliates and multiple Medicare cost reports. The MedHub system is responsible for managing over $5 billion in at-risk Medicare reimbursement dollars for its client institutions. In the past five years, over 75% of current MedHub clients have switched from another medical education management system to MedHub. MedHub has rapidly established itself as the leading medical education management system for large complex academic teaching hospitals.
The Client Service Consultant delivers timely solutions for clients and supports company goals. The position aids the implementation, account management and sales teams by providing functional support and training to individual users, administering web-based demonstrations, producing and maintaining support resources available for client assistance and managing client expectations.
Responsibilities
Education and Experience
Skills and Abilities
Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.