Assistant Dock Attendant (Personal Services)
Join E&S Ring A Leader in Residential Property Management
At E&S Ring Management, we manage apartment communities in some of Californias most sought-after neighborhoods. With a legacy of excellence and a strong presence in vibrant communities, were proud to deliver high-quality living experiences and that starts with an exceptional team.
Were currently seeking an Assistant Dock Attendant for one of our premier communities.
Job Overview:
The Assistant Dock Attendant is responsible for providing exceptional customer service to boaters and guests at the marina. This role involves ensuring the cleanliness and overall appearance of the marina, assisting with docking procedures, and supporting tenant retention through a quality boating experience. The Assistant Dock Attendant will promote the company's Mission Statement and ensuring adherence to all relevant policies and procedures, fostering an organizational culture aligned with corporate values.
What We Offer
We believe a rewarding career includes more than just a paycheck. When you join us, youll enjoy:
A dynamic role where youll showcase your Dock and boatingskills while contributing to process improvements.A collaborative, upbeat work environment that values positivity, professionalism, and team spirit.A comprehensive benefits package, including:
Medical, Dental, Vision, and Life Insurance401(k) with Company MatchFlexible Spending AccountsPaid Vacation, Sick Leave, Personal Days & HolidaysTuition ReimbursementWellness Reimbursement
What Youll Bring :
1-year prior office administration experience1-Year prior dock operations / boating experienceAbility to communicate orally and in writingAbility to frequently walk and stand and occasionally stoop, kneel or crawlAbility to work as a member of a teamKnowledge of actions to take in the case of an emergency such as fire, sinking, storms, etc.Ability to communicate with others including the public in a friendly, courteous mannerAbility to perform wood and mechanical repair work preferred2 years customer service experienceAbility to follow commands in English.
Your Responsibilities:
General Dock duties
Assists Tech II and Tech III in general dock maintenance and operations.Hoses off walkways and gangways keeping clean of sea lion / seal poop, coils water hoses and dock lines.Removes sea lions / seals from docks where required.Collects trash from marina water as required.
Customer Service
Assists boaters in and out of the slips by catching lines and tying lines to cleats / Ensuring safe boat operations.Knows correct use of safety ladders, safety equipment and procedures for man overboard or dock overboard situations.Help customers load and unload equipment between their cars and boats.Locate and distribute dock carts to specific locations.Works with courtesy patrol to deal with any out of control / noisy boat / dock parties that require attention.
Ice Delivery
Be available by radio and dock phone to take boater / office calls to deliver Ice to specific slips as required.Track Ice deliveries to correctly charge boater accounts.
Marina safety Boat
Operate as crew to assist marina trash cleanup as required
Oil / Gas spill prevention and cleanup.
Acts as first point-of-contact to all persons walking into the marina office.Answers questions efficiently and involves manager when necessary.
Office Duties as required.
Customer ServiceActs as first point-of-contact to all persons walking into the marina officeAnswers questions efficiently and involves manager when necessary.Handles office telephone customer service needs and inquiries.Directs calls or takes messages as necessary.
Ready to Take the Next Step?
If youre ready to bring your dock and boating expertise to a company that values both performance and personality, wed love to hear from you.
Employment offer is contingent upon satisfactory background, drug screening, reference and if applicable physical exam.
E&S Ring Management Corporation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
