QA Specialist II - Research (Finance)
The Research Quality Assurance Specialist II assists in the development, implementation and evaluation of the performance of protocol processes and programs. The position assists with development, review and update of department/division materials and review of processes, including IT practices, within the department/division. The position utilizes measurement tools, system design and standard reports to effectively manage and review processes, as well as delays and progression of the protocol through the development process. Individual communicates verbally and through documentation all pertinent reporting information and provides associated follow-up. Responsible for performing quality control and quality assurance reviews of protocols and documentation submitted on protocols to assure compliance. Responsible for accuracy and timeliness in completing study compliance activities, data collection, storage and retrieval of protocol-related data. Position reviews and maintains records, documents trends and applies measurement reporting skills using IT systems and other appropriate tools. Individual provides consultative expertise regarding regulatory and policy requirements and works with team members to ensure internal and external processes functioning and consistent with applicable policies and regulatory requirements. Position provides input into standard operating procedures and working instructions and acts as a liaison between Mayo and external/internal organizations while ensuring internal and external standards are adhered to and appropriate approvals have been obtained. Individual carries out staff training and mentoring as necessary and is an active member on task forces and special projects as assigned. In addition, position assists in the preparation for site visits and audits.
Bachelor's degree preferred. Two years post secondary education required or commensurate experience in either a health care or research setting. Must have the ability to work independently with minimal direction. Must possess excellent written and oral communication skills, maintain confidentiality of information, demonstrate good decision-making and judgment and have attention to detail and follow-through skills. Must have the capacity to comprehend complex structures and connections and be willing to adapt within a rapidly changing environment. Requires strong organizational skills and the ability to prioritize and handle a variety of tasks simultaneously. Must have the ability to exercise good judgment in ambiguous situations under pressure and have strong coping skills.
Preferred experience in clinical research and/or project or operations management. IT skills with ability to understand all aspects of protocol management and problem solving is preferred. Past performance should demonstrate effective communications, as well as strong human relation, organizational and self-directive skills.
Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $19.02 per hour.
Hours / Pay period
Monday-Friday 7:30 a.m. - 4:00 p.m.
Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.
Clinical Labs and Research
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Equal opportunity employer
Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).