Volunteers of America Chesapeake and Carolina's (V
Supervisor of Case Management (Project Management)
The Supervisor of Case Management Services of the Alexandria Community Shelter is responsible for the daily management and clinical oversight of Case Management services, rapid re-housing, and supervision of ACS Shelter case managers.
The Supervisor of Case Management Services shall work with the Executive Program Director to ensure the provision of services that promote resident's ability to engage and participate in appropriate employment/community activities, parenting skills and development, and enable the individual to develop the daily living skills needed for housing stability and independent functioning. The Supervisor of Case Management Services will assist in the operational oversight of the Housing First Case managers including recruiting, hiring, training, supervision of staff and interns. The Supervisor of Case Management Services ensures that Client services are delivered in accordance with current agency policies and procedures, contract requirements and federal, state and local regulations. The Supervisor of Case Management Services promotes the mission, vision and core values of the organization and is responsible for providing leadership that supports and promotes the strategic direction of VOAC in the area of Case management services.
.PRINCIPAL ACTIVITIES:
OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Experience working with homeless or supportive housing programs for (3) three years. Work experience in direct case management is required. Experience in counseling will be considered. Master's degree is required and candidate must have a HUD Housing Counselor Certification.
The successful candidate must have effective oral and written communication skills, be able to develop effective working relationships with residents, staff and community partners, and be able to motivate groups and individuals. Successful candidates must possess the ability to interact positively with those individuals who have experienced trauma related to homelessness. Strong organization skills, problem-solving skills, and good judgment are necessary.
The successful candidate must also have a working knowledge of Microsoft Office Suite, Homeless Management Information System (HMIS), data quality, and monthly and quarterly reports. The successful candidate must be willing to work flexible hours and provide ongoing and effective support to the case management program and client outcomes.
PHYSICAL REQUIREMENTS: The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
OTHER: