Ingram Micro Inc
Tier 2 Desktop Support Technician (1st Shift) (Finance)
WHO IS INGRAM MICRO?
Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Life cycle Solutions. With $46 billion in revenue, we have become the world's largest technology distributor with operations in 56 countries and more than 30,000 associates. We continue to strategically expand our global reach with 32 acquisitions since 2012.
Role:
Site Support will provide 2nd level support to end users or processes that cannot be resolved by 1st level support (Client Services Desk) and enable Moves, Adds and Changes to the environment. They will maintain operating efficiency by working with end users of IS solutions and provide support service aligned to defined service level agreements (SLA) and to ITIL standards.
Job Duties:
Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.