Credit Human

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ASR/Teller- Houston (Administrative)



We are seeking an Account Service Representative/Teller for the Fallbrook  Branch.

This role is one that uses resources effectively and efficiently through each member's interaction to meet the member's needs and to provide a greater value to the member. The individual is dedicated to delivering a positive member experience. In addition, this role is required to listen, answer questions, complete requests in a timely manner, resolve member issues, and provide accurate information by adhering to established policies and procedures. If the individual is unable to comply with the members' request, they are required to seek assistance from the Lead or Branch Manager.

If you have you should apply right away!

Highlights:

  • Ability to handle a variance of member-related issues, operational issues, or questions
  • Identify and educate our members on the best financial solution for the member's needs while building valued awareness of our products and services
  • Active participation in lobby management by following our Greeting Standards and creating a welcoming environment

Experience:

    Required

  • 1 year of customer service experience

  • 1 year of cash handling experience

  • Knowledge of credit union products and services

Education:

    Required

  • High School Diploma or Equivalent

      Skills & Knowledge:

          Required

      • Capable of carrying out a given task with all details necessary to get the task done well

      • Works well as a member of a group

      • Devoted to a task or purpose with loyalty or integrity

      • Shows intense and eager enjoyment and interest

      • Excellent verbal and written communication

      • Ability to work various shifts

      • Good attention to detail

      • Excellent customer service

      • Inspired to perform well by the chance to take on more responsibility

      • Inspired to perform well by the ability to contribute to the success of a project or the organization

        Schedule:  Rotating schedule from 7:30AM - 2:30PM, 10:30AM - 5:30PM and 11:30AM - 6:30PM.

        Level of Work: 1B

        Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.

        To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.

         

        Credit Human conducts employment background checks that may be used for decisions related to employment with Credit Human. Standard background checks performed on final candidates include NCUA Administrative and Prohibited Orders, ChexSystems, past employment verification, criminal history checks on convictions, and outstanding arrest warrants within the past seven years. Degree verifications are conducted if listed on the employment application. Additional background checks relevant to the role may include a motor vehicle registration check, credit check, and/or fingerprint card. Applicants must be currently authorized to work in the United States on a full-time basis.

        Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
        The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Retail

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