NICE Systems, Inc.
Program Management Director (Finance)
The Program Manager serves as a strategic partner and single point of contact to the Customer managing a portfolio of multiple, complex related projects in a coordinated way to achieve benefits aligned to the Customer's business strategy. The Program Manager owns the success of the program through overall responsibility for governance and planning including analyzing program needs, coordinating activities and communication across workstreams, risk mitigation, identifying interdependencies and managing scope change. He/She manages program-level financials and revenue forecasting.
The Program Manager fully owns all Customer communications and expectations including escalations and leading NICE resources around complex escalated issues.
A Typical Day Involves: