SUMMARY Ensures customer and worker's safety while promoting a work environment that is positive, service oriented and compliant with established policies, procedures, and applicable laws/regulations/ordinances. Responds to emergency situations as directed and according to policy.
ROLE AND RESPONSIBILITIES • Provide friendly greetings and interactions to those entering the store. • Conduct required identification check on each customer who enter the premises in accordance with the standards set forth in applicable laws and regulations. • Ensure that customer admittance to the store is limited to those individuals 21 years or older. • Monitor interactions to maintain a peaceful and safe atmosphere both inside and outside the store including the parking lot. • Observe and report all incidents and safety hazards to management and recommend any needed improvements. • Work with management by collecting customer feedback to be used for continuously improving customer and staff safety. • Conduct frequent exterior perimeter checks as scheduled and as needed. • Provide exceptional customer services at all times and maintain courtesy and professionalism. Because of our commitment to customer service and the well-being of our team, each employee may be expected to perform a wide range of duties from time to time. Such duties may or may not be related to their regular responsibilities.
QUALIFICATIONS AND EDUCATION REQUIREMENTS Must be 21 years of age or older High School diploma or G.E.D. preferred. LANGUAGE SKILLS Ability to read technical procedures or government regulations. Ability to effectively present information and respond to questions from customers and other staff.
MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole number.
REASONING ABILITY Ability to identify problems, establish facts, and draw valid conclusions. Ability to interpret technical instructions in various forms.
CERTIFICATES, LICENSES, AND REGISTRATIONS Must have a valid Washington State Driver's License if operating a vehicle for work matters. This position is classified as a sensitive Tribal position. Therefore, applicants must submit to and clear a pre-employment criminal background check.
OTHER SKILLS AND ABILITIES • Knowledge of surveillance techniques • Knowledge of applicable regulations and ability to familiarize oneself with applicable Tribal Ordinances/Regulations. • Ability to develop and maintain good working relationships with staff, customers, and vendors. • Ability to work a FLEXIBLE work schedule including nights and weekends.
PHYSICAL DEMANDS Ability to perform manual labor tasks which can include sitting, standing, stooping, stretching, reaching, performing repetitive tasks, and frequently lifting up to 75 pounds.
WORKING CONDITIONS This is a normal retail store setting; noise levels range from quiet to loud but are usually moderate.
The Puyallup Tribal Cannabis Enterprise is an Equal Opportunity Employer and actively encourages applications from all persons regardless of race, color, religion, sex, age, national origin, marital status or ancestry, sexual orientation or sensory, mental, physical, or other non-disqualifying disability. Indian Preference will be applied to hiring of this position as defined in Title 25, U.S. Code, Chapter 14, Subchapter V, Sections 472 and 473.