Door, Window and Millwork Sales Representative (Finance)
Greet customers and ascertain what customer wants or needs.
Help customers make selections by building customer confidence; offering suggestions and opinions.
Describe merchandise and explain use, operation, and other specifics pertaining to the merchandise.
Maintain knowledge of current sales and promotions along with policies regarding payment and exchanges.
Estimate quantity and cost of merchandise required.
Place special orders for non-stock merchandise.
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel orders, or obtain details of complaints.+
Solicit sales of new or additional services or products.
Process returns, exchanges, quotes, sales orders, credit notes, contracts, account payments, purchase orders, stock receipts, work orders, and stock transfers.
Contact suppliers for availability and costs on special order products.
Determine charges for services or merchandise requested, collect deposits or payments, or arrange for billing.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Contributes to team effort by accomplishing related results as needed.
May be called upon to assist with special projects and assume responsibility for the development, administration and promotion of specific projects, as required.
Perform other duties and responsibilities as required and assigned.
Willing to obtain other training if deemed necessary in performance of responsibilities and continuing education.
Must pass pre-employment drug screen.
Knowledge Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
Knowledge of company products sufficient to look up/reference parts, products or component lists.
Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Knowledge of company product pricing, discount and estimating formulas and guidelines.
Knowledge of basic math and measurement skills.
Good verbal and written communication skills.
Strong Organizational and Time Management.
Ability to Multi Task.
Actively looking for ways to help people.
Excellent Verbal and Written Communication.
Excellent Presentation Skills.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Consider the relative costs and benefits of potential actions to choose the most appropriate one.
Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Being aware of others' reactions and understanding why they react the way they do.