GATEWAY REGION YMCA
Program Director/Randolph County/Full Time (Administrative)
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. The Gateway Region YMCA strictly follows a zero tolerance policy regarding child abuse.
ESSENTIAL FUNCTIONS:
Directs and supervises program activities to meet the needs of the community and fulfill YMCA objectives.
Recruits, hires, trains, develops, schedules and directs staff and volunteers as needed. Reviews and evaluates staff performance. Develops strategies to motivate staff and achieve goals.
Establishes new program activities and expands program within the community in accordance with strategic and operating plans.
Assists in the marketing and distribution of program information, may organize and schedule program registrations. May review and process program scholarship applications.
Develops and maintains collaborative relationships with community organizations.
Develops and monitors program budget to meet fiscal objectives.
Coordinates use of facilities for program activities and events.
Assists in YMCA fund raising activities and special events.
Models relationship-building skills in all interactions. Responds to all member and community inquiries and complaints in timely manner.
May assist with Program Committee meetings.
Compiles program statistics. Monitors and evaluates the effectiveness of and participation in programs.
Performs all other duties as assigned.
LEADERSHIP COMPETENCIES:
Mission Advancement
Collaboration
Operational Effectiveness
Personal Growth
QUALIFICATIONS:
Bachelor's degree in related field or equivalent.
One to two years related experience preferred.
Must be 21 years of age.
Completion of YMCA program-specific certifications.
Ability to relate effectively to diverse groups of people from all social and economic segments of
the community.
WORK ENVIRONMENT & PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee maybe required to use a computer and be able to communicate using a computer or electronic device.
The employee frequently is required to sit and reach, and must be able to move around the work environment.
The employee must occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust.
The noise level in the work environment is usually moderate.
Program Specific Duties
Membership
Ensures membership strategy aligns with community needs and accomplishes Strategic Plan goals.
Promotes program and membership enrollment in interactions with existing and potential members. Coordinates program registration, including logistics to support phone, walk-in and web registration. Coordinates with marketing efforts to maximize enrollments and provides ongoing support to Program Directors on related issues.
Ensures a level of service and engagement that fosters loyalty among those we serve.
Organizes membership events at the YMCA and represents the YMCA at community events to promote the YMCA.
Ensures proper implementation of Welcome Center procedures.
Reviews standard operating procedures and communicates changes to staff in a clear, concise way.
Coordinates with the Association Resource Office as necessary on financial transactions.
Participates in the planning of the annual budget; manages and implements the approved budget for membership and takes appropriate action to correct variances
Leads membership team and volunteers effectively; recruits, hires, and trains diverse staff and volunteer teams; onboards and develops them for success.
Child Care
Manages, directs and coordinates child care programs. Ensures high quality programs and implements program enhancements and initiatives.
Ensure all components of the Child Care & Camp Staff Recruitment & Retention Plan are implemented.
Develops child care budget utilizing the association budget guidelines. Ensure programs operate within budget and program fees are collected.
Maintains proper records and files at all times.
Assures compliance with federal, state and local regulations, including ADA accommodations where appropriate
Ensures YMCA child care program standards are met and safety procedures followed
Provides for upkeep and safety of assigned program facilities and equipment. Ensure physical environment supports healthy living.
Develops and maintains positive, genuine relationships with state authorities, school administration, families and community agencies.
Participates as an active member of the Program Management Teams
Assists in the marketing and distribution of program information.
Compiles program statistics. Monitors and evaluates the effectiveness of and participation in program.
Performs all other duties as assigned.
The YMCA Welcomes a Diverse Workforce
Equal Opportunity Employer M/F/D/V