Office 365 Administrator (Administrative)

SUMMARY:    

The Office 365 Administrator will have a significant role in the management of our Office 365 environment. They will develop and provide technical expertise for the full suite of Office 365 products and solutions including: Teams, OneDrive, SharePoint, Office Web Apps, MS Forms, Exchange, Project and Planner. They will also be responsible for assisting with operation tasks such as building PowerShell scripts, Power Automate flows, PowerApps and acting as the highest tier of escalation for any issues. This position will work closely with the agency's infrastructure and support teams to form a cohesive team in developing and supporting our Microsoft cloud presence. This position will be report-to-work during training and so you can immerse yourself in the organizational culture, it will then have an option of a hybrid model.  

 

The salary for this role will be between $77,037 and $112,475 a year. The specific salary offered will depend on several factors including but not limited to applicant's skills and prior relevant experience.  Hired candidate may be eligible for healthcare benefits, 401K plan, short term & long-term disability coverage, life insurance, vacation & sick time, educational assistance, and several holidays.  Certain roles are eligible for additional rewards

 

ESSENTIAL DUTIES: 

• Administer and provide technical expertise for all Office 365 applications including Teams, OneDrive, SharePoint, Office Web Apps, Power Apps, MS Forms, Exchange, Project, Planner and Power Automate.  
• Provide support for Office 365 Exchange, Collaboration Services tools, software and automation 
• Maintain a highly secure system through proper configuration and system access monitoring 
• Develop and maintain PowerShell scripts used to manage\support the Office 365 environment 
• Work with Infrastructure / Info Sec team to implement and manage security-related procedures and protocols in accordance with enterprise standards, requirements, and best practices 
• Stay current on Office 365 product updates and new releases for Office 365 and related products 
• Assist with the creation of policies around the proper use of Office 365 services and support / troubleshooting documentation 
• Provide SharePoint custom development 
• Ensure the operational health of the SharePoint online environment including security, availability, performance, interoperability and reliability 
• Develop and maintain technical documentation related to configuration, user guides, FAQs, etc for all Office 365 apps and services 
• Manage and administer user identities as well as the groups and rules 
• Manage, maintain Power Automate Flows, as well as the ability to create apps using Power Apps.  
• Create and support connections to web and on-prem apps 
• Troubleshoot user account provisioning and access issues 
• Other duties as assigned 

 

Additional Duties and Responsibilities: 

• Trains users in the proper use of relevant software or hardware. 
• Participates in and completes training objectives with passing scores.  
• Independently completes tasks assigned. 
• Follow all Riverview policies and procedures. 
• Other duties may be assigned. 

 

RELATIONSHIPS  

• Daily contact with Supervisor to receive direction and interpretation of existing and new procedures. 
• Frequently confer with other departments providing assistance and coordination of operations. 

 

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform all essential duties. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 

EDUCATION and/or EXPERIENCE 

Bachelor's degree (B. A.) or equivalent from an accredited four-year college or technical school; and four or more years related software administration experience and/or training; or equivalent combination of education and experience. 

 

CERTIFICATES, LICENSES, REGISTRATIONS 

 

SKILLS:  

• Must have 3+ years of experience administering and supporting Office 365 technologies 
• 3+ years of experience in Azure Active Directory Administration 
• Proficient in Exchange Admin Center (EAC) and PowerShell scripting 
• Experience with managing and supporting Secure Email Gateway (SEG) solutions 
• Experience with PowerShell scripting to automate system processes and to retrieve / change environment 
• Windows PowerShell experience related to Microsoft Azure, Microsoft Office 365, and Exchange Server 
• SSO integration between Office 365, and other major solutions 
• Experience with custom workflows, Business Intelligence dashboards (Power BI, SharePoint, Office 365 Applications, and optimal deployment processes) 
• Strong .Net and SQL Server Skills 
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.   
• Ability to write reports and business correspondence.   
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. 
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.   
• Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.  
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form in a timely manner. 
• Solid computer skills, including proficiency using MS Office. 
• Accurate data input; at least 35 wpm. 

PHYSICAL DEMANDS 

While performing the duties of this job, the employee is regularly required to effectively communicate via phone/video, messaging, and email. The employee is required to use computer and office equipment such as a computer, printer, copier, as well as computer software such as Microsoft Office. You may also frequently be required to occupy a workstation for long periods of time. 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

Riverview Bank does not accept unsolicited resumes from any third party staffing agencies and/or search firms for any job postings.

Third parties are not authorized to submit profiles, applications, or resumes to this site or to any Riverview Bank employee. Any such submissions, Riverview Bank will not be responsible for any fees related to unsolicited resume submissions without written consent from the Talent Acquisition Team. Including, but not limited to the candidate hired for a position.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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