Technician, Quality Assurance (Manufacturing)

• Reports directly to the Quality & Product Manager
• Examine manufactured products to ensure parts meet all standards of presentation and quality.
• Act as an impartial third party between the production source and the customer facility to ensure the product meets set criteria.
• Study product specifications and work instructions to ensure they are being followed.
• Perform visual, mechanical and functional verification of parts to ensure compliance to set specification and quality standards, both receiving inspection and final inspection.
• Make independent judgments for subjective calls.
• Collect and record accurate data regarding defects.
• Tag and isolate defective material, provide description or justification for defective material,  and ensure MRN's are sent to Purchasing for claims. Follow up weekly with Purchasing until claim is resolved. 
• Communicate results to managers, supervisors and production source.
• Audit and record processes and inspection points to ensure quality standards are being met 
• Perform root cause analysis and the implementation of corrective actions for defective products and processes.
• Identify areas of opportunity with plant management to improve process and/or reduce the cost of poor quality and lead the project to improve.
• Document results of new procedures after implementation to show quality improvements. 
• Provide support in the execution production operations to ensure the special instructions are followed.
• Create training material and visual aids as necessary to communicate process requirements.
• Lead quality inspectors on daily operations 
• Provide necessary support and help with cross training to inspectors and key team members.
• Lead customer claims through Quality@TODCO.com that ship from the Tecate facility
• Onsite customer support to west coast customers (west of the Mississippi) for audits, inspection, and to diagnose quality concerns.

 Functional/Technical Skills

• Demonstrates analytical and problem solving skills
• Demonstrates good oral and written communication skills
• Able to handle multiple tasks and projects
• Works independently and requires little supervisory direction
• Implements creative solutions to problems or opportunities
• Communicates in a constructive and consistent manner internally and externally
• Able to read simple component and assembly drawings
• Able to use basic QA measuring tools (tape, calipers, angle gauge, etc.)