Young Mens Christian Association of Central Ohio
Shelter Isolation & Quarantine (SIQ) Team Member (Finance)
Thinks, communicates and behaves as a cause-driven leader and role model for other staff and members when it comes to desired staff behaviors; promotes youth development, healthy living, and social responsibility in all job-related functions.
Serves as the point person and works directly with all clients in SIQ.
Performs daily procedures including but not limited to; phone operations, alarm systems, shift rounds, operational paperwork, clerical and/or filing work and computer data entry.
Controls access into the building by means of monitoring the entrance way during the hours.
Assist with food delivery as needed.
Communicates with Program Director and/or Lead Overflow Team Member by means of a Daily Shift Reports, Incident Reports, verbal reports at shift change and/or via phone if determined necessary.
Responds to all clients and facility emergencies pursuant to established Emergency protocols.
Communicate effectively with other social service agencies to assist with referrals and providing services on-site.
Assists with input of client information on various card systems/computers and other filing as deemed necessary.
Participates in departmental and assigned association meetings, trainings, and special events.
QUALIFICATIONS:
High school diploma required, associate's degree preferred, plus 1+ years working with low-income population, or equivalent combination of education and experience.
Commitment to harm reduction to support client choice.
Must have intervention skills to resolve crisis and non-crisis situations in a timely manner.
Must have the ability to assist in all aspects and operations of the YMCA SIQ Shelter
Must have the ability to develop a rapport with individuals with special needs including people with mental illness, substance use and criminal histories.
Multi-tasking abilities
Training requirements:
? Immediately upon hire: American Red Cross First Aid and CPR certifications, Non-Violent Crisis Intervention Training
Passionate belief in the Y's cause of nurturing the potential of all youth, supporting healthy living for all people and finding ways to help and support our neighbors.
Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
Proven track record of developing authentic relationships with others.
Ability to foster a collaborative team approach to solving challenging situations.
YMCA COMPETENCIES (Leader):
Mission Advancement: Accepts and demonstrates the Ys values. Demonstrates a desire to serve others and fulfill community needs. Recruits volunteers and builds effective, supportive working relationships with them. Supports fund-raising.
Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person's point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others.
Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members.
Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.