Public Health Foundation Enterprises, In
CalREDIE Helpdesk (Tier 1 Support Staff) (Remote) (Healthcare)
Under the supervision of the Chief of the CalREDIE Stakeholder Support Section, Communicable Disease Emergency Response Program, with the California Department of Public Health, the incumbent is responsible for providing information, technical assistance, and support to internal users as well as end users of the California Reportable Disease Information Exchange (CalREDIE) application for the Division of Communicable Disease Control (DCDC). The analyst will play a key role in providing outstanding customer service and will possess excellent communication skills to ensure the needs of the clients are met and to maximize customers' satisfaction experience.
CalREDIE is a web-based application that allows local health jurisdictions, laboratories and health care providers to submit reports of communicable disease to state and local public health officials. This information is used for surveillance, investigation, and disease control efforts.
If hired for this position, you will be required to provide proof that you are fully vaccinated for COVID-19 prior to your start date or have a valid religious or medical reason qualifying you for an exemption (that may or may not require an accommodation).
Must submit a resume with the application.
Must be able to work flexible hours that may include weekends and holidays.
Other Skills, Knowledge, and Abilities
Must have functioning internet access at remote location.
It is the policy of Heluna Health to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
Heluna Health is an Affirmative Action, Equal Opportunity Employer that encourages minorities, women, veterans, and disabled to apply.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)See job description