Transportation Specialist (Biotech)
About the Position
The Transportation Specialist is responsible for fostering relationships with external customers to ensure freight is transported per customer needs. This position is responsible for facilitating the daily operations with current shippers and carriers, routinely looking for ways to reduce the customers cost while increasing Kenco's revenue and margin.
Functions
- Serve as the primary point of contact for dedicated transportation management customers; fostering relationships that are mutually beneficial for both our customers and Kenco that result in increased revenue and margin for Transportation Management.
- Oversee management of inbound/outbound load planning, shipment tendering, safety and overall customer service functions, ensuring the customers freight handled within our contractual guidelines, proper security measures for high value goods.
- Prepare routine reports for customers outlining carrier's performance and shipment activity; utilize data to look for opportunities to improve services provided.
- Maintain fluid communications with internal and external stakeholders regarding established performance metrics and provide insight as needed; ensuring alignment with strategic directives.
- Assist with applicable budgetary items; including but not limited to, freight claims with carriers, payment of freight invoices and accurate reconciliation of P&L.
- Other duties as assigned
Qualifications
- Bachelors in Logistics, Accounting or Finance or equivalent transportation management work experience.
- 2 years of experience in sales or account management is preferred, but not required
- Strong PC skills and proficient with all Microsoft Office applications
- Excellent communications and analytical skills with proven ability to follow up on issues
- Ability to work in a rapidly changing business environment
Competencies
- Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
- Decision Quality - Making good and timely decisions that keep the organization moving forward.
- Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.
Travel Requirements
- This position is expected to travel approximately 25% or less.
- A passport is not required, but recommended.
