Landmark Properties
Northeast Regional Director (Finance)
Financial Management
Lead the Community Manager in the development of the annual budget and business plan for the propertyMonitor the monthly financial statements to find areas for improvementMonitor the Resident Services Managers progress in collecting 100% of all rent and charges and intervene when neededProvide documentation/receipts for all company purchases
Personnel
Manage staff including hiring of quality personnel, ongoing training, and developmentConduct disciplinary proceedings when necessaryPrepare annual staff performance reviewsMotivate staff members to take pride and ownership in their areas of responsibility
Customer Service
Understand the needs and expectations of residents, prospective residents, clients, and vendors and exceed their expectationsMaintain active and effective communication with residents, parents, and university personnel
Assist in mediation and resolution of resident conflicts by encouraging the respect for and appreciation of individual differences
Facilities
Evaluate computer/technology needs of the site and ensure that all staff members abide by the companys technology policyRoutinely monitor the status of work order completion, preventive maintenance, routine maintenance of curb appeal, and help identify opportunities for improved efficiencies in the facilities management for the property.Guide the Community Manager and Maintenance Supervisor in implementing a successful turn planConduct inspections of the facilities during regular site visitsEnsure curb appeal standards for each site are maintained to Landmark expectations
Risk Control
Understand, communicate, and enforce community safety, emergency, and fire evacuation policies and procedures, providing emergency response and referral services and resourcesIdentify and address safety and security risksHandle emergency situations in conjunction with the corporate team
Requirements
Bachelor degree required6 years of experience in various operations-oriented positions in a residential rental community is required, preferably in off-campus purpose-built student housing4 years of prior experience as a residential multi-housing Community Manager with a proven record of achievements and successPrior student housing management experience is requiredProven proficiency in all areas of residential property management operationsStrong financial, organizational, analytical and decision-making skillsStrong internet, word processing, and spreadsheet skillsMust have excellent communication, management, and people skillsEntrata experience preferred
Work Environment
The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.The employee may infrequently drive a vehicle (intrastate and interstate travel) or be subject to air travel for purposes of Company business.