McKesson
Collections Specialist (Finance)
Position Description
Tier 1 collections specialists is responsible for the timely and accurate identification of insurance payments and/or denials on outstanding accounts receivable via phone and/or electronic contact with the payer. Qualified candidates must have excellent written and verbal communication skills, computer literacy, and the ability to multi-task in a fast-paced work environment. Under the direction of the Reimbursement Manager, candidates will be responsible for meeting specified quantity and quality goals for follow up on accounts.
ESSENTIAL FUNCTIONS AND DUTIES
- Statusing of accounts by cross referencing open A/R to insurance carrier contact via phone or electronic remit information.
- Accurate entry of payment information in appropriate fields in the ledger
- Identification of underpayment from payers.
- Accurate entry of rejected and/or denied status on open charges.
- Clear and accurate documentation of claim status in ledger.
- Maintain strictest confidentiality in adherence with all HIPAA and/or other regulatory guidelines and/or regulations.
- Other duties as assigned by management.
Minimum Requirements
1+ years of experience in healthcare industry; preferably in insurance follow up and/or collections.
Critical Skills
- 1 year knowledge of insurance benefits which includes, deductibles, co-insurance, out-of-pocket, plan exclusions and prior authorization requirements preferred
- Must be able to communicate effectively, both orally and in writing.
- Must demonstrate ability to work well in a team dynamic as well as independently.
- Must demonstrate adaptability to handle changing priorities in a high volume, fast-paced work environment.
- Must demonstrate exceptional organizational skills and ensure attention to detail at all times.
- Excellent personal computing skills and a working knowledge of MS Office software
Additional Knowledge & Skills
Accounting experience, reading, writing and arithmetic skills. Some knowledge of credit and/ or collection policies, practices and systems, as well as, familiarity with spreadsheet applications.
Education
HS Diploma or Equivalent
Physical Requirements
General Office Demands
McKesson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to Disability_Accommodation@McKesson.com. Resumes or CVs submitted to this email box will not be accepted.Current employees must apply through internal career site.Join us at McKesson!