INTEGRATED COMPUTER SOLUTIONS INC
Help Desk Specialist Tier II (Government)
We believe that every Team Member makes a difference at Integrated Computer Solutions, Inc. (ICS). ICS is a growing, veteran owned, business with the Corporate Office located in Montgomery, Alabama. We support IT contracts for federal, state, and municipal entities as well as private industries across the U.S. and overseas. The team takes pride thriving in a company culture made of uncompromising integrity, drive to get stuff done, grit, selfless service, and excellence.
Job Details: Serve on the Global Service Center (GSC) contract as a Desktop Support Technician, at the government provided DGOC facility on Scott AFB in O'Fallon, IL, responsible for providing Tier II end-user device and software technical support/customer service supporting DISA's Non-classified Internet Protocol (IP) Routed Network (NIPRNet) and Secret IP Routed Network (SIPRNet) end-user devices, with an emphasis on both resolving specific end-user device issues and supporting cybersecurity posture maintenance and new desktop system provisioning to maximize customer efficiency.
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