DH Pace Company, Inc.
National Service Operations Manager (Biotech)
DH Pace Company, Inc. aspires to hire a National Service Operations Manager in our Olathe, KS office! Leverage your Multi-Location Service Operations Management experience as National Service Operations Manager for DH Pace Company, Inc. Our niche business manages “field” service employees doing maintenance and repair or installation on a variety of door and door related equipment for both commercial and residential door applications.
As National Service Operations Manager with DH Pace, you will experience a company that offers Stability and Growth:
Regardless of your current title, District Operations Manager, Regional Operations Manager, Senior Operations Manager…if you have effectively evaluated, improved and implemented best practices and utilization of a large organization's Service Manual and trained and developed Service Managers to efficiently and profitably lead their service personnel throughout an entire organization, that's what this National Service Operations Manager will do at DH Pace.
You will utilize prior experience of standardizing forms and marketing materials across multiple locations, as well as monitor and evaluate various service related reports, internal scorecards and external competition surveys to directly influence appropriate changes in all of our locations with the purpose of driving a high level of customer service and profitability.
Position Overview:
Minimum Qualifications:
Preferred Qualifications:
Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Operations