Client Development Manager (Remote Opportunity) (Biotech)

Inmar is seeking a proactive and motivated self-starter to join our Agency Sales team as a Client Development Manager. The Client Development Manager is responsible for managing and executing successful programmatic media campaigns. The incumbent will be an advocate for external users, working in partnership with all Inmar teams to achieve the customer's goals and provide solutions for the customer's challenges.

Operational (20%):

• Manage a portfolio of digital campaigns, ownership from launch through completion
• Execute media campaign setups for launch that fall within Programmatic SLA's, while maintaining high degree of campaign setup accuracy
• Ensure all campaign deliverables are running in accordance with ad specifications and campaign goals across the life of the campaign
• Launch and manage campaigns in accordance with Programmatic QA standards

Project Management (40%): 

• Monitor and triage campaigns post-launch for pacing and performance issues caused by discrepancies, creative rejections, etc.
• Manage campaign pacing, making adjustments as needed to ensure campaign budgets in full
• Manage campaign performance, oversee automated optimizations and make manual optimizations to ensure best possible performance levels within customer's stated goals and constraints

Technical (40%): 

• Create, triage, and monitor tracking pixels across advertising partners
• Provide report of management statistics for their campaigns (performance, pacing etc.)
• ID platform issues at the campaign level, work with technology teams to implement permanent fixes
• Identify campaign level issues and escalate to Delivery Engineering for short term and permanent fixes
• Develop an understanding of the wider programmatic ecosystem, in particular focusing on items relevant to brands and retailers
• Provide campaign level insight and recommendations to both internal and external clients
• Maintain and stay current on industry news and research

Required Qualifications:

• Bachelor's Degree in Marketing, Advertising, Communications or in an analytical or quantitative discipline
• Experience with ancillary technologies: DMP, ad servers, tag management, analytics, contextual targeting and research tools
• Understanding of digital campaign success metrics: conversions, pacing, target CPA's, secondary conversions
• Experience with regular reporting, collaborative strategic planning, and performance management
• An understanding of online delivery technology, especially marketing technology (e. g. cookies, adservers, etc.)
• Experience with ad serving solutions, tag management and operations, including types of tag, their differences and what to use in certain scenarios
• Familiarity with viewability measurement (MOAT, IAS, DoubleVerify)
• Familiarity with attribution modeling
• Continued desire to increase knowledge and skills around programmatic technology, digital and online media
• Demonstrated troubleshooting and problem-solving skills
• Demonstrated proficiency in Microsoft Office products and Google Apps
• Excellent verbal and written communication skills
• Strong attention to detail and process oriented
• Ability to work cross-functionally and collaboratively in a fast-paced environment
• Able to multitask and work well under pressure
• Positive team player

The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

While performing the duties of this job, the associate is:  

• Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
• Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.
• Occasionally required to stand, kneel or stoop, and lift and/or move up to 20 pounds.
• Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.

Safety:

• Support a safe work environment by following safety rules and regulations and reporting all safety hazards.

As an Inmar Associate, you:

• Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
• Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
• Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually-beneficial partnerships, leverage information and achieve results.
• Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
• Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.

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