Benefit Resource, LLC
Account Manager I - Eastern Region (Architecture)
Hybrid in Rochester, NY or Remote outside of Rochester, NY
Job Summary/Purpose:
Exciting new position created with our transformational Customer Success Redesign!!The Account Manager I position is responsible to deliver dedicated service to our value level clients and partners by forging solid, long lasting business relationships. The Account Manager I role serves as the primary point of contact and adds customer value by responding to the client/partner needs and ensuring customer satisfaction by providing support and assistance with issue resolution, navigating and collaborating internally as needed to deliver a timely result.
Essential Job Duties and Responsibilities:
Education and Experience:
Associate's degree. Bachelor's Degree preferred with a minimum of one-year third party benefit administration experience including Consumer Directed Benefit, COBRA, and/or Direct Billing administration, or the equivalent combination of education and experience will be considered.
Accountabilities:
Knowledge, Skills, and Abilities:
Physical and Mental Requirements:
Environmental Conditions:
Work is performed in a typical office environment where there is no substantial exposure to adverseenvironmental conditions.
Benefit Resource, LLC (the “Company”) offers equal employment opportunity and treatment to all employees and qualified applicants. Qualified applicants and employees will receive consideration for employment and promotion without regard to race, color, creed, religion, sex, age, citizenship, disability, veteran status, national origin or any other basis prohibited by law. The Company's EEO Policy, as well as its affirmative action obligations, includes the full and complete support of the Company including its Chief Executive Officer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Client Services