Zingerman's Roadhouse, LLC
Roadhouse Roadshow Floor Supervisor (Finance)
Successfully utilizes front of house operating systems using appropriate and available technology
Demonstrates a passion for working the front of the house
Has experience in the training and development of staff members
Has a reputation for excellent relations with all staff
Desired Personal Characteristics
Management style consistent with Zingerman's Guiding Principles
Literate and likes to read
Passionate about great food, great service and great coffee
Detail oriented
Comfortable following established systems or solving problems on the fly, depending on the situation
Can handle complexity and paradox
High level of interest in learning about food, people, and business
Possesses strong interpersonal skills
Performance Expectations
The Roadshow Supervisor is responsible for
Greets all guests and delivers the Zingerman's Roadhouse experience to each.
Speaks knowledgeably about all menu items, including wines and specialty beverages.
Able to prepare all Roadshow menu items and espresso beverages
Leads Roadshow staff in cleaning and maintaining all Roadshow and Front of the House areas, furniture, equipment and fixtures, coordinating with the Chef and cleaning crew.
Completes Supervisor Passport within the stated time frames and continues to live the Training Compact.
Assists with performance reviews, product management and sales games.
Attends and sometimes leads weekly DOR huddles with staff.
Establishes and maintains good communication and a positive working relationship with the Roadhouse management team and managing partner.
Stays until shift needs are met, effective morning transition to pm supervisor or coordinated effort with closing Front of the House manager.
Inspires co-workers and staff to work effectively as a team.