Capitol Federal Savings Bank
Customer Service Associate II (Sales)
Assist customers with all types of account transactions including teller transactions, new account transactions as well as IRAs, CDs. Advise as to how best utilize company products and services in order to meet personal financial goals and provide the highest quality customer service. Responsible for accurately processing financial transactions and being an effective source of information for our customers. Provides friendly, professional, confidential and effective assistance to customers and Bank associates assuring a positive experience and minimizing wait time.
Availability Needed: Monday - Friday 8:30am-4:00pm, every other Friday 8:30am-6:15pm, every other Saturday 8:30am-12:15pm
Role
Assist customers with all types of account transactions including teller transactions. Advise customers on company products and services in order to meet their personal financial goals. Responsible for accurately processing financial transactions and being an effective source of information for our customers: in lobby, drive-thru window or by telephone. Provides friendly, professional, confidential and effective assistance to customers and Bank associates assuring a positive experience and minimizing wait time.
Essential Duties & Responsibilities
Requirements