EMERGEORTHO, P.A.
Patient Access Representative (Healthcare)
Hours: Monday-Friday 8:00am-5:00pm
The Patient Access Representative answers daily phone calls, schedules, cancels, and confirms appointments according to callers' requests while following appointment protocols. The representative also notates various messages and forwards them to the appropriate staff members. The representative processes appointment referrals received from outside physicians as well as via email or internet. The representative also completes other tasks as assigned.