Learning Solutions - MTSS Coordinator (Education)
K12 believes in education for any one. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. In support of this, we are committed to creating and maintaining a culture of inclusion and diversity where our employees are passionate about serving students and families, treat one another and customers with respect, challenge each other to innovate and always strive to do better.
Learning Solutions at K12 is dedicated to providing flexible, personalized pre-K to 12th grade online learning.
The Multi-Tiered Systems of Support (MTSS) Coordinator oversees all tiers of MTSS interventions, including progress monitoring reports and referrals for Special Education initial evaluations. This position will be part of the Academic Support Team. The Academic Support Team is responsible for providing customer service via chat, phone, and ticket requests including, but not limited to: tutoring, quiz resets, IEP processing, exemption requests, course and teacher issues, minor technical issues, and course navigation and set up. The team provides basic post-training support to mentors, administrators, and district instructors. Academic Support Team agents work on scheduled shifts to provide round the clock service to our clients.
Essential Functions, Duties and Responsibilities: The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Minimum Required Qualifications:
Certificates and Licenses:
Other Required Experience Knowledge Skills & Abilities:
Do you strive to deliver excellent instruction, support, and guidance to students? Are you driven to focus on students' individual needs? Does supporting teachers in these endeavors motivate you? Do you excel at managing the learning process? If so, here are some additional skills to support actively working with students, teachers, and district partners to advance each child's learning:
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.
K12 is a Federal Contractor, an Equal Opportunity/Affirmative Action Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)See job description