Capital BlueCross
Member Services Representative (Administrative)
Work Environment:!!• Call Center environment!!• Qualified candidate must be flexible to work any varied shift schedules that may span anywhere between 8:00 a.m. to 8:00 p.m., any day of the week!!• Positions may be based in more than one on-site location: !!TecPort, Harrisburg office location!!Lehigh Valley, Allentown office location!!• Full-time MSR/PSR candidates may be eligible to work at home pending corporate and department eligibility criteria, review, and approval of a work at home request!!• Minimum Internet Service Provider (ISP) speed requirements for work at home:!!Approximately 15Mbps download and 5Mbps upload per person working at the remote site (home). !!Latency (PING) under 150ms!!Satellite internet is typically not sufficient for real-time communication with tools that support voice or video
While performing the duties of the job, the employee is frequently required to sit, use hands and fingers, talk, hear, and see!!The employee must be able to work over 40 hours per week!!The employee must occasionally lift and/or move up to 5 pounds
Capital BlueCross is an independent licensee of the BlueCross BlueShield Association. We are an equal opportunity/affirmative action employer and do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, gender identity, age, genetic information, physical or mental disability, veteran status, or marital status, or any other status protected by applicable law.