Dun & Bradstreet
Customer Success Manager (Administrative)
We are at a transformational moment in our company journey - and we're so excited about it. Each day, we are finding new ways to strengthen our award-winning culture, and to accelerate creativity, innovation and growth. Our purpose is to help customers improve business performance with Dun & Bradstreet's Data Cloud and Live Business Identity, and we're wildly passionate and committed to this purpose. So, if you're looking to make an immediate impact at a company that welcomes bold and diverse thinking, come join us!
Lattice Engines, a predictive analytics company empowering B2B marketing and sales, is a seeking a Customer Solutions Manager. Our software is used by over a hundred leading firms and many Fortune 500 companies including Dell, EMC, Thompson Reuters, PayPal, Staples, and SunTrust Bank. Backed by Sequoia Capital and New Enterprise Associates, Lattice features a proven leadership team with backgrounds from companies such as McKinsey, Bain, BCG, Accenture, Oracle, Siebel, Salesforce.com and Eloqua. If you want make a difference – not just a living – come join our team. Be a part of the growth acceleration phase of a market leading company in the right space at the right time.
Do you have a passion for data-driven insights? Do you have a strong opinion on the great demand generation practices? When you eat alphabet soup do you only see M Q L and S Q L floating around?
The Customer Solutions Manager serves as a trusted advisor to our customers, helping them achieve success with Lattice solutions and maximize their return on investment. The CSM is responsible for understanding customer requirements, managing project implementation and driving adoption. Over time, CSMs should be capable of sharing marketing lead generation and sales productivity best practices. The CSM will work with the Lattice Sales team to expand our customer footprint. CSMs will regularly interface with our customer's Sales, Marketing, Analytics and IT teams to execute their role.
About Lattice Engines
Lattice is revolutionizing sales and marketing through the power of Predictive Analytics. We help our customers know who will buy, what they will buy, and when they will buy. Our lead optimization platform delivers real-time, predictive and actionable insight to sales and marketing professionals wherever they are so they can engage the most receptive customers in the most compelling ways. Fortune 500 companies such as Dell, EMC, Paypal, and SunTrust rely on Lattice to generate more pipeline, improve conversion rates, and double win rates. Lattice is privately held and backed by NEA and Sequoia Capital. Learn more at www.lattice-engines.com and follow @Lattice_Engines.
Dun & Bradstreet is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law.
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