Space Coast Credit Union
Loss Mitigation Associate I (Mortgage) (Finance)
Space Coast Credit Union (SCCU), the largest state charted credit union in Florida, is looking for a Full Time Loss Mitigation Associate I to join our ONESCCU TEAM in Melbourne FL!
SCCU has been in business since 1951 and has over 5 billion dollars in assets. Our Members are our top priority and we stand behind our Brand Promise:
Honest People, Trusted Products, Time Valued.
SCCU Benefits:
ONESCCU annual Bonus opportunity!
Comprehensive Medical, Dental and Vision Insurance
Flexible spending account or Health Savings Account with SCCU matching contribution
Long Term and Short Term Disability coverage
SCCU Paid Term Life Insurance
Employee Assistance Program (EAP)
Paid Time Off
401(K) Pre-Tax Savings Plan with SCCU matching 100% of the first 5% of employee contributions
Tuition Reimbursement Program
SCCU Financial benefits: save money every month!
Loan Discounts - Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat etc.
GAP coverage at half price
Fixed low rate credit card
Identify Protection at no cost
No fee accounts
Responsibilities:
Reviews delinquent loan files for assigned collateral. Performs extensive skip tracing on accounts and works with outside agents to locate collateral. Communicates with members and outside agents in regards to all repossession matters including negotiating payment arrangements and settlement agreements, both pre and post repossession.
Coordinates the repossession with all SCCU agents.Documents all repossession actions in the Credit Solutions system to maintain an accurate record of activity and an inventory of collateral. Monitors agent performance and reassigns accounts as required.
Arranges for the timely and cost-effective liquidation of repossessed non-real estate collateral related to delinquent loans. Determines or validates floor price on repossessed collateral for sale at auction based on collateral evaluation reports and estimated damage. Orders and sends titles to the auction. Coordinates the transport of collateral to auctions in a timely and cost effective manner.
Creates and sends required communications to members and/or attorneys after collateral has been repossessed in accordance with all state and federal statutes.
Demonstrates complete understanding of SCCU's Collateral Protection Insurance (CPI) policy. Files all insurance damage claims at time of repossession and files for all insurance refunds, and deficiency balance claims allowable under SCCU's policy. Files all skip claims with SCCU's CPI provider and outside companies.
Files and tracks all claims for loss with insurance agencies, warranty companies, and gap providers. Ensures all eligible warranty and gap products are refunded on each piece of repossessed collateral. Files CPI refunds and CPI claims on damaged repossessed collateral within set performance expectations.
Recommends consumer loans to Loss Mitigation Manager for charge off.
Handles inquiries from auction houses, repossession agents and members in regards to collateral that has been repossessed.
Adheres to established department and organization policies, procedures, objectives,and quality standards to ensure consistent operations of the Credit Solutions Department.
Requirements:
3 – 5 years in collections, vehicle financing, or collateral liquidation.
Prerequisite knowledge of loans and mortgages.
Experience with repossessions preferred.
Bilingual (English and Spanish) preferred.
Demonstrated understanding of the fair debt collection practices act.
Knowledge of Florida Statutes governing repossession, liquidation, and collection practices.
Knowledge and experience with SCCU systems and processes may be considered toward required experience.
Work Schedule:
Full Time. Monday - Thursday 8:00am - 7:00pm. Fridays 8:00am - 6:00pm. Alternating Saturdays 9:00am - 3:00pm
See Job DescriptionSCCU Benefits: