Sr. Manager, Expert Advisory Services (Finance)

The Sr. Manager, Technical Consulting will lead and execute consulting arrangements for Technical Expert Advisor consults in the US, EU, and throughout the world, developing this revenue channel for the company. This includes supervising the respective consulting personnel and managing collaborative integration of services for an improved client experience. This role is a trusted advisor and consultative expert for customers and internal functions across the company.

Education and experience requirements:

MS or PhD in microbiology or other appropriate scientific discipline with at least 5 years' experience consulting for medical devices and pharmaceuticals OR BS with 10 years' experience.

Essential Duties:

Technical Expert Advisors

• Manage consulting workflow and ensure resources and personnel are adequate to meet the requirements of the client
• Develop and implement process improvements to increase efficiencies
• Manage and control expenditures within agreed budgets for the group
• Ensure personnel receive adequate communication and direction to perform their job functions
• Work with leadership to define, implement, track, and respond to the data performance metrics and trends for the technical consulting function
• Serve as an internal technical resource: assist with large or complex internal projects and proposals

Business Development

• Understanding of global capabilities and competencies (including networking with other facilities)
• Collaborate on integration of appropriate lab services in US and OUS
• Drive technical consulting and new business development leading to lab work
• Thought leadership: participate in committee meetings, mentor internal staff, and present at seminars and webinars worldwide
• Develop the consultant's toolbox: gain more breadth for tests and consult and regulatory phases to help clients
• Know and follow the Nelson Service Standard and Code of Ethics

Team Management

• Manage personnel issues and provide timely feedback and reinforcement on performance
• Meet regularly with Team Members to assess resource needs (1:1)
• Ensure company-wide communications are disseminated to the appropriate personnel

Regulatory Compliance

• Know and follow applicable regulatory requirements (GMP, GLP, ISO, etc.).
• Know and follow company policies and procedures.
• Complete required training on time.

Professionalism

• Attend work regularly and reliably.
• Adhere to all policies and procedures.
• Perform other duties as assigned

Competencies of this position

• Excellent communication skills
• Excellent technical writing skills and expertise
• Attention to detail
• Knowledge and experience with public literature searches
• Project management skills
• Presentation skills with technical content
• Ability to work independently
• Ability to follow written instructions
• Customer service skills
• Must be able to multi-task and be self-motivated
• Time management- must be able to respond to voicemails, emails and other communications in a timely manner.
• Computer skills: knowledge of Microsoft Office, email and internet usage.

Work Environment:

Professional office environment for technical consulting:

• This job operates in a professional office and laboratory environment. This role routinely uses standard office equipment such as computers, keyboards, computer mouse, telephones, photocopiers, projectors and file cabinets.
• Typically works in an office environment but may occasionally be required to perform job duties outside of the typical office setting (e.g. lab).
• Work from home or out of office may be required or allowed with management approval

Travel requirements.

Frequent travel domestically and internationally along with some out-of-the area and overnight travel may be expected. May be required to attend domestic and international trade shows, seminars, client visits and conferences.

Physical requirements:

Must be able to stand/walk for 10% of the day and 90% of the day sitting at a desk or on the computer. Must be able to attend trade shows, seminars, and conferences. Must be able to occasionally lift a maximum of 45lbs. May require modified work hours to cover travel and work in other time zones.The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company's unwavering commitment to its mission, Safeguarding Global Health®. Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year. Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 8 of the top 10 global pharmaceutical companies.

Sotera Health goes to market through its three best-in-class businesses - Sterigenics®, Nordion® and Nelson Labs®. Sterigenics is a leading global provider of outsourced terminal sterilization and irradiation services for the medical device, pharmaceutical, food safety and advanced applications markets. Nordion is the leading global provider of Co-60 and gamma irradiators, which are key components to the gamma sterilization process. Nelson Labs is a global leader in outsourced microbiological and analytical chemistry testing and advisory services for the medical device and pharmaceutical industries. Learn more about Sotera Health at soterahealth.com.