Food Runner- Aubergine (Food Services)

Job Objective
Serve as a vital member of the Aubergine service team by delivering exceptional and seamless support in the dining room and salon. Ensure the highest standards of guest service, presentation, and efficiency, contributing to a refined and memorable dining experience in alignment with the restaurants commitment to excellence.

Key Areas of Accountability:

Ensures guest satisfaction in Restaurant Service Operations.

Performs all Service procedures in an exemplary manner.

Ensures complete knowledge each night of food and wine to be served.

Communicates clearly and effectively with Charm and Courtesy.

Is familiar with and able to sell beverages and extra options.

Maintains excellent standards of Health and Safety in line with hotel policy and CAL/OSHA requirements.

Maintains a teamwork orientation toward and among co-workers.

Is familiar with and able to recommend other Sorasea properties.

Responsible for a complete restaurant setup before and after dinner service as assigned.

Assist in the effort to ensure guests are greeted in a warm and timely manner.

Responds to guest concerns and questions and resolve to guests satisfaction by troubleshooting or directing guest complaints to the appropriate department head for prompt action.

Able to utilize the Toast of sales system effectively and accurately.

Coordinates and communicates with kitchen staff effectively.

Assists with silver and glassware inventory as needed.

Maintains impeccable standards of appearance and standards of silence.

Ensures restrooms are kept up to guest standards

Handles all equipment, china, glassware, etc. with care

Handles all aspects of food service including running food, setting silverware, clearing plates, resetting tables, offers beverage or coffee service.
Completes duties as assigned.