Jack Entertainment LLC
Slot Attendant - Part Time (Sales)
Slot Attendant:
Directly reporting to the Slot Supervisor, the Slot Attendant consistently demonstrates superior customer service skills to external and internal guests, maintains upbeat, positive attitude, friendly and helpful demeanor, positive energy and enthusiasm from one interaction to the next. Utilizes smiles and frequent eye contact and friendly tone of voice to project warmth and friendliness. Creates an atmosphere of luck and celebrates customer wins. Is ready to serve and well informed of daily facility hours of operation, promotional programs and any other relevant valuable guest information. Builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs of the guest and provides fast, flawless service. Executes all service programs to assure prioritization of service to very best guests. Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist. Promotes JACK programs and JACK registration and membership. Provides a warm farewell and thanks guests for visiting. Promotes JACK and always projects JACK in a positive light to guests. Will serve as verifier for jackpot payout and credit owed procedures.
Role Responsibilities:
Who we are:
As a company, we are JACK Entertainment in case you couldn't scroll up, we are a recognized leader in the gaming and hospitality industry and a champion for good in the community. We believe in making the company a great place to work and play! We make it easy to join the fun, strive to amaze always, frequently challenge the status quo and regularly let our team members know they make a difference.We strive to provide an amazing work environment, with lots of awesome team members, and a pretty relaxed atmosphere.
THE SMALL DETAILS:
There are a couple of things that we need from you to make sure you're the right candidate:
Knowledge, Skills, & Abilities:
Education & Experience Requirements:
License Requirements: