The IP Administrative Supervisor will oversee a team in day-to-day operations, providing IP Admin support for a large legal client. The Supervisor will ensure the team provides outstanding service to the Client, while building strong customer relationships. They will focus on the team's day-to-day work assignments and ensure they are following proper protocols and quality standards.

RESPONSIBILITIES:

Work closely with the Account Manager to establish development goals, setting business objectives, establishing priorities, and providing ongoing performance feedback
Assist with IP legal administrative duties that include:
- Docketing requests, formatting patent applications in Word
- Proofing issued patent applications
- Naming PDF disclosure documents to be filed with the US Patent Office
- Converting PDF documents to word format
- Preparing routine letters to clients regarding US Patent Documents
Time entry and expense reporting support
Support IT related requests such as triaging IT Tech support requests and submitting requests for IT equipment
Assist other teams with projects and special requests, prioritizing to meet deadlines

JOB REQUIREMENTS:

Bachelor's Degree preferred
At least 2 years' experience performing IP administration
Previous supervisor experience in a client service-oriented field required
Law firm or professional service organization experience preferred
Working knowledge of Microsoft products including MS Word, Excel, and Outlook
Professional demeanor and a strong work ethic
Exceptional interpersonal skills
Strong initiative required, must be a self- starter who can demonstrate the ability to take ownership and work effectively as part of a team
Excellent written and verbal communication skills

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.