Vertex Inc
Customer Success Specialist II (Finance)
The Customer Success Specialist will drive product adoption, deliver high levels of business value, and cultivate deep customer relationships. This role will be responsible for all aspects of renewals, account management, adoption, customer success planning, and expansion sales. The role drives overall customer satisfaction including reporting and analytics of revenue impact tied to client success, client testimonials, and client references.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
KNOWLEDGE, SKILLS AND ABILITIES: