Lands End Inc
Customer Service Specialist Dodgeville/Reedsburg/Stevens Point (Administrative)
If you'd like the ability to go above and beyond for your customers, we invite you to become a member of our legendary Customer Service Team. We believe every customer deserves the absolute best. That's just what you'll deliver, each step of the way. We listen to our customers. We swap stories. And we build loyal relationships you won't find anywhere else.
After completing our world-class paid training, you will have the ability to assist our customers in a professional, courteous and helpful manner. Prior experience includes:
Starting Pay: $14.25/hour
Weekend premium +.50¢/hour for all hours worked on Sat and Sun
Evening shift premium +3.3% for hours worked 6:00 p.m. to midnight
Paid Training Dates:
Days: 8/17-8/28 - Monday-Friday, 8:30 a.m-3:30 p.m.
Eves: 8/17-9/3 - Monday-Thursday, 5:00 p.m.-10:30 p.m.
Availability after Training:
Days: Select start time between 7:00-9:00 a.m., end time 6:00 p.m.
Eves: Select start time between 3:00-5:30 p.m., end time 11:00 p.m.
Three shifts per week with one of these being Saturday or Sunday.
Four shifts and some later end times are necessary during peak weeks between Thanksgiving and Christmas.
After completing training and working for 2-3 weeks in our Call Center, you may choose to work from the comfort of your home office.
Home Agents are utilized during unexpected events such as promotion volume spikes and inclement weather, schedule flexibility is critical.
Physical Requirements: