Financial Aid Administrative Assistant (Administrative)
Saint Anselm College, a private, liberal arts college in the Benedictine tradition, has an immediate opening for a Financial Aid Administrative Assistant. Reporting to the Senior Associate Director of Financial Aid, the Financial Aid Administrative Assistant is primarily responsible for customer service, and providing support to other members of the office.
DUTIES AND RESPONSIBILITIES
- First point of contact for student and families with the Office of Financial Aid. Provides in-person, phone, and email customer service
- Ensures all paperwork received by the office via email, US mail, and fax is sorted, scanned, imaged (when implemented) and accurately routed
- Responsible for paying department invoices
- Ensures office supply levels are maintained. This includes, but not limited to office stationery, printer ink and other necessary supplies.
- Provides information, and assistance to students and families regarding available financial aid programs, such as grants, loans, scholarships, and work study opportunities.
- Reviews and processes Financial Aid documentation in a multi system environment for incoming and continuing students
- Maintains strict confidentiality
- Other duties as assigned
JOB REQUIREMENTS AND QUALIFICATIONS
Education & Experience:
- Associate Degree in Finance, Accounting, or related field preferred or the equivalent combination of education and experience
- Previous student financial aid experience preferred, but willing to train the right candidate
- Experienced in Microsoft Office software applications
Skills & Abilities:
- Positive attitude, proactive approach, and forward thinking
- Strong technical skills and affinity for learning new technology
- Driven, dedicated and hard-working with "can-do" attitude
- Effective communication and people skills
- Detail oriented with excellent follow up skills
- Refined problem-solving and critical thinking skills required
- Excellent Customer service skills required
- Ability to work independently and in team environment
- Ability to prioritize work in a fast-paced environment and successfully manage a process with many moving parts
Successful candidates will be able to assist the college to further its strategic goals for institution-wide diversity and inclusiveness.
Job location:
Manchester, NH
