Birch Family Services
QUALITY ASSURANCE ASSOCIATE (Personal Services)
POSITION SUMMARY
Under the direction of the Director of Quality Assurance, the Quality Assurance (QA) Associate completes thorough and independent investigations of abuse, neglect or alleged misconduct and other reportable incidents as defined by Part 624, Justice Center, and OPWDD guidelines. The QA Associate also conducts investigations of incidents which occur in Birch's special education preschools and school-aged special education program. The QA Associate assists in the development and implementation of agency internal review system.
The general purpose of the QA Associate includes investigating incidents and conducting internal management reviews and plant inspections to report findings and recommendations for program improvement.
ESSENTIAL FUNCTIONS
EDUCATION
BA/BS required, MA/MS preferred
CERTIFICATION
Justice Center and OPWDD-approved Incident Investigation Certification
EXPERIENCE
SKILLS AND ABILITIES