Splunk System Administrator (Information Technology)
Job Summary
The Splunk System Administrator will manage, maintain and support an enterprise level Splunk Cloud installation. You will act as Splunk Subject Matter Expert (SME), configure and maintain Splunk, analyze performance data, and provide insights to improve monitoring of Medline applications.Job Description
This is a Work-From-Home position. You will be required to be on site 1 day per month.
As part of the Service Management Office, your primary goal is availability. In your role as Splunk SME, you will identify and help resolve application issues and outages, train team members and users on using Splunk, and work with Splunk to identify, report on, and resolve issues. You will also maintain a working knowledge of competing APM products in the industry to help ensure Medline is taking a best-in-class approach to observability.
Major Responsibilities
Install, configure, maintain, and support Splunk as a critical application in an enterprise environment
Install, configure, and update Splunk agents on Linux and Windows servers
Manage and perform preventative maintenance tasks including OS and application patching
Install and maintain Splunk apps like DB Connect and SC4S to improve Splunk usability
Correlate data between monitoring applications, including Splunk, Logicmonitor, and Appdynamics
Create, maintain, and use dashboards to prevent outages and increase availability
Collaborate with teams within I.T. to implement monitoring and processes that support business goals
Work with the NOC and application teams to investigate incidents
Advocate, demonstrate, and champion the use of monitoring capabilities and ITSM process within Medline
Engage and work with software and hardware vendors to remediate identified issues and defects
Define and implement standards for monitoring of infrastructure and applications
Understand and adhere to ITIL best practices like incident management, change management, event management, and problem management
Be a champion of best practices for high availability of infrastructure and applications
Some weekend work is required
Minimum Job Requirements
3+ years supporting Splunk Enterprise or Splunk Cloud in a multi-application environment
Strong problem isolation, resolution, analytical and diagnostic skills
3+ years of experience on an operations team in a demanding fast-paced environment
Demonstrated experience with IT Service Management processes, including incident management and change management.
General knowledge of Windows and Linux system administration
Knowledge of other APM monitoring tools and industry trends
Good communication skills both written and verbal.
Preferred Job Requirements
Bachelor's degree in computer science, Information Systems, or other related field or an equivalent combination of education, training, and experience.
Splunk Enterprise Certified Administrator or Splunk Enterprise Certified Architect
ITIL Foundations (V3) certification or higher
Experience with VMware virtual server infrastructure, including Linux and Windows system administration
General knowledge of Azure Cloud and IT networks
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position:
$85,280.00 - $123,760.00 AnnualThe actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
