Management of all customer orders, domestic or Mars Affiliate, from receipt through the delivery to customer warehouse and distribution centers, ensuring high level of customer service. Process owner between customer, sales, and supply organizations to ensure adequate timing and volume requirements are in place to manage the customer's day to day inventory levels, promotional activity, and new item launches/discontinuations
What are we looking for?
Bachelor's Degree or equivalent
1-2 years experience in a customer facing roleā¢
What will be your key responsibilities?
Management of all customer orders, domestic or Mars Affiliate, from receipt through the delivery to customer warehouse and distribution centers, ensuring high level of customer service
Process owner between customer, sales, and supply organizations to ensure adequate timing and volume requirements are in place to manage the customer's day to day inventory levels, promotional activity, and new item launches/discontinuations
Ownership of load tracking and issue resolution from origin shipping location to customer destination.
Ensure on-time delivery of all non-turn orders (i.e., displays, etc.) against critical customer timelines.
Responsible for order entry accuracy, including ensure the right products are ordered, the correct method and location of shipment are applied to the order, and adequate lead time is given to ensure on-time delivery to the customer.
What can you expect from Mars?
Work with over 130,000 like-minded and talented Associates, all guided by The Five Principles.
Join a purpose driven company, where we're striving to build the world we want tomorrow, today.
Best-in-class learning and development support from day one, including access to our in-house Mars University.
An industry competitive salary and benefits package, including company bonus.